Privacy Policy

Welcome to our website and thank you for your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the relevant statutory provisions regarding the protection of personal data, in particular the EU General Data Protection Regulation (EU GDPR) and the country-specific implementing legislation applicable to us. This privacy policy provides you with comprehensive information about your rights and the way the SEMIKRON Group processes your personal data.

Personal data is the information that makes it possible to identify an individual. Primarily, this includes your name, date of birth, address, phone number and e-mail address, plus your IP address.

Data is said to be anonymised if no connection can be established to the individual user.


Controller and data protection officer 

Semikron Danfoss Elektronik GmbH & Co. KG
Sigmundstr. 200
90431 Nuremberg, Germany
Phone: +49 (0) 911 6559 0
Fax: +49 (0) 911 6559 262
E-mail: info@semikron-danfoss.com

Data protection officer contact address
datenschutz@semikron-danfoss.com


Your rights as a data subject 

First of all, we would like to inform you of your rights as a data subject. These rights are standardised in Articles 15–22 of the EU GDPR. They include:

  • Right of access by the data subject (Art. 15 EU GDPR); 
  • Right to erasure (Art. 17 EU GDPR); 
  • Right to rectification (Art. 16 EU GDPR); 
  • Right to data portability (Art. 20 EU GDPR); 
  • Right to restriction of processing (Art. 18 EU GDPR); 
  • Right to object (Art. 21 EU GDPR). 

To exercise these rights, please contact us at: datenschutz@semikron-danfoss.com. 

Please use the same address if you have any questions about data processing in our company. You also have the right to appeal to a data protection supervisory authority.


Right to object

Please note the following with regard to your right to object:

If we process your personal data for direct advertising purposes, you have the right to object to such data processing at any time without giving reasons. This also applies to profiling insofar as it is linked to direct advertising.

If you object to data processing for direct advertising purposes, we will cease processing your personal data for such purposes. You can send your objection free of charge and without using any special forms, preferably to: datenschutz@semikron-danfoss.com.

In cases where we process your data in order to safeguard legitimate interests, you can object to such processing at any time for reasons related to your particular situation. The same applies to profiling for such purposes.

We will then cease processing your personal data unless we can provide compelling legitimate reasons for doing so which outweigh your interests, rights and freedoms, or unless the processing is used to assert, exercise or defend legal claims. 


Purposes and legal principles of data processing

The provisions of EU GDPR and all other applicable data protection provisions will be observed when your personal data is processed. Legal principles for data processing are derived primarily from Art. 6 EU GDPR.

We use your data to initiate business, fulfil contractual and statutory obligations, continue the contractual relationship, offer products and services, and strengthen the customer relationship, which may also include analysis for marketing purposes and direct advertising.

Your consent is also a data protection authorisation requirement. Here we inform you of the purposes of data processing and of your right to object. If consent is also related to the processing of special categories of personal data, we will explicitly indicate this when consent is given.

Processing of special categories of personal data, as defined by Art. 9(1) EU GDPR, takes place only if there are legal requirements for doing so and there is no reason to assume that your legitimate interest in barring such processing should take precedence. 


Transfer to third parties

We will pass your data to third parties only to the extent permitted by law or with the appropriate consent. Otherwise, data will not be transferred to third parties, unless we are obliged to do so by mandatory statutory provisions (transfer to external bodies such as supervisory authorities or law enforcement agencies).


SEMIKRON Group companies

Within our company, we ensure that your data is accessible only to those persons who need it to fulfil contractual and statutory obligations. Depending on your business relationship with the SEMIKRON Group, staff at other business units may access your data as part of sales, product- and application management, purchase, support and marketing activities.

Semikron Danfoss B.V., Netherlands
Semikron Danfoss  S.A.R.L, France
Semikron Danfoss Elektronik GmbH & Co. KG, Germany
SEMIKRON AB, Sweden
Semikron Danfoss OY, Finland
Semikron Danfoss Ltd., United Kingdom
Semikron Danfoss S.r.l., Italy
Semikron Danfoss Sp. z o.o., Poland
SEMIKRON Ltd., Russia
Semikron Danfoss AG, Switzerland
Semikron Danfoss s.r.o., Slovakia
Semikron Danfoss ELECTRONICS S.L., Spain
Semikron Danfoss Electronics (Zhu Hai) Co. Ltd., China
Semikron Danfoss (HONG KONG) CO. Ltd., China
SEMIKRON Electronics Private Limited, India
Semikron Danfoss K. K., Japan
Semikron Danfoss Co. Ltd., South Korea
Semikron Danfoss Pty. Ltd., Australia
SEMIKRON DE MEXICO S.A. de C.V., Mexico
SEMIKRON Inc., United States of America
Semikron Danfoss Semicondutores Ltda., Brazil


Service providers

The work of some of our technical departments is supported by service providers. This includes the provision and maintenance of our web servers, the technical implementation of our webshop and ERP system, goods picking and sending parcels, sending newsletters, conducting online surveys and customer satisfaction surveys, web tracking and the placement of advertisements in search engines and advertising networks. The necessary data protection agreements have been concluded with all relevant service providers.


Transfer to third countries and intention to do so

Data is transferred to third countries (outside the European Union or European Economic Area) only if necessary for the execution of the contract, or if required by law, or if you have given us your consent.

We transfer your personal data to one service provider or to Group companies outside the European Economic Area:


SEMIKRON Group companies

Semikron Danfoss Electronics (Zhu Hai) Co. Ltd., China
Semikron Danfoss (HONG KONG) CO. Ltd., Hong Kong
SEMIKRON Electronics Private Limited, India
Semikron Danfoss K. K., Japan
Semikron Danfoss Co. Ltd., Republic of Korea
Semikron Danfoss (Hong Kong) Co. Ltd., Taiwan
Semikron Danfoss Pty. Ltd., Australia
SEMIKRON DE MEXICO S.A. de C.V., Mexico
SEMIKRON Inc., United States of America
Semikron Danfoss Semicondutores Ltda., Brazil


Personal data transfer to WebinarJam/Genesis Digital, LLC

Insofar as you have consented to WebinarJam services, we will forward data to WebinarJam/Genesis Digital, LLC. In this case, your data is processed and transferred in compliance with EU Standard Contractual Clauses (SCCs).


Data storage period

We store your data as long as it is necessary for the particular processing purpose. Please note that we continue to (must) store data due to multiple retention periods. This primarily concerns retention requirements under commercial and tax law (e.g. German Commercial Code, German Tax Code, etc.). Data is routinely deleted once its purpose is fulfilled, unless there are additional retention requirements.

Furthermore, we may retain data if you have given us permission to do so, or in the event of any legal disputes for which we use evidence subject to the statutory limitation periods, which may be up to 30 years, the standard limitation period being three years.


Secure transfer of your data

We implement appropriate technical and organisational security measures to provide the data we hold with optimal protection against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. With the assistance of security experts, we constantly monitor security levels and adapt them to meet new security standards.

All data transfer to and from our website is encrypted. Our websites use the HTTPS transfer protocol and always utilise the latest encryption protocols.

We also provide our users with transport encryption for our contact forms. Only we can decrypt this data. In addition, there is the option of using alternative methods of communication (e.g. ordinary post).


Obligation to provide data

Various personal data is required for the initiation, execution and termination of the contract and fulfilment of the associated contractual and statutory obligations. The same applies to the use of our webshop and the various functions this provides.

The relevant details are summarised for you in the section above. In certain cases, statutory provisions necessitate the collection or provision of data. Please note that we cannot handle your enquiry or execute the underlying contract unless this data is provided.


Categories, sources and origin of data

The context determines which data we process. It depends, for example, on whether you register to place an order online or submit an enquiry using our contact form.

Please note that, if necessary, we also make information available separately, at an appropriate point, for specific processing situations, such as newsletter registration.

We collect and process the following data when you visit our website:

  • Name of the internet service provider 
  • Details of the website from which you visit us 
  • Web browser and operating system used 
  • IP address assigned by your internet service provider 
  • Files requested, volume of data transmitted, downloads and file exports 
  • Details of the websites you access from our site, including date and time

For technical security reasons (in particular, to intercept any attempts to hack our web server), this data is stored in accordance with Art. 6(1) (f) EU GDPR. Anonymisation in the form of truncation of the IP address takes place within no more than seven days, hence no link is created to the user.


Contact form/contact via e-mail or phone (Art. 6(1) (a), (b) EU GDPR)

We provide forms on our website for contacting us and for requesting samples and quotations. These can be used as means of electronic communication. If you write to us using these forms, we process the data you enter on them in order to contact you and respond to your questions and requests.

In doing so, we adhere to the basic principles of data minimisation and data avoidance by requiring you to enter only the data that we need in order to respond to your enquiry.

All other data is voluntary and filling in those fields is optional (e.g. to obtain a more customised response). In addition, your IP address is processed out of technical necessity and for legal protection.

We collect and process the following data when you contact us with an enquiry:

  • Subject of the enquiry (required)
  • Title
  • Surname
  • First name 
  • E-mail address (required)
  • Country of origin
  • Phone number
  • Company
  • Message (required)

Data exchanged between the contact form and the web server is encrypted. We use the HTTPS transfer protocol and always utilise the latest encryption protocols. The data received by the web server is then sent to us unencrypted via e-mail. There is also the option of using alternative methods of communication (e.g. ordinary post).

If you contact us by e-mail or by phone, we will process the personal data disclosed in the e-mail or within the call only in order to handle your enquiry. No additional data is collected.


Newsletter (Art. 6(1) (a) EU GDPR)

You can subscribe to a free newsletter via our website. Your name and the e-mail address you provided when you registered for the newsletter are used when the personalised newsletter is sent out.

In doing so, we adhere to the basic principles of data minimisation and data avoidance, as the only mandatory fields are the e-mail address and your preferred newsletter language. Your IP address is processed out of technical necessity and for legal protection when you register for the newsletter.

We collect and process the following data when you register for our newsletter:

  • Title 
  • Academic title
  • Surname
  • First name 
  • E-mail address (required)
  • Company

Data exchanged between the newsletter registration form and the web server is encrypted. The data received by the web server is then sent to the authorised e-mail service provider encrypted. We use the HTTPS transfer protocol and always utilise the latest encryption protocols.

By registering for our newsletter, you agree that we may conduct analysis in order to gauge how often the newsletter is opened and which links readers click. We use the analysis to make ongoing improvements to our newsletter and to make it relevant to you.

You can, of course, end the subscription at any time by using the unsubscribe option provided in the newsletter, thus withdrawing your consent.

The newsletter is sent via the e-mail service provider

Inxmail GmbH
Wentzingerstr. 17
79106 Freiburg, Germany

You can find the e-mail service provider's privacy policy here:
https://www.inxmail.com/data-conditions


Registration/customer account (Art. 6(1) (a) (b) EU GDPR)

On our website, we offer users the opportunity to register by entering their personal data. The advantage of this is that you can use the quotation tool and view your order history in particular, and that the data you have entered is saved for the order form. This means that when you place your next order, you will not need to reenter this data.

Registration is therefore required either to fulfil a contract (via our online shop) with you or to perform precontractual measures. 

In doing so, we adhere to the basic principles of data minimisation and data avoidance, as only the data required for registration is marked as a mandatory field.

We collect and process the following data when you register as a user and/or place an order:

  • E-mail address (required)
  • Password incl. Password repeat (required)
  • Title
  • First name (required)
  • Surname (required)
  • Company (required)
  • Company invoice address (Street, No., Zip code, City, Country) (required)
  • Phone/ fax number (required)

Data exchanged between the registration form and the web server is encrypted. We use the HTTPS transfer protocol and always utilise the latest encryption protocols. 

By registering on our website, the user's IP address, the date as well as the time of registration are saved (technical background data). By clicking the "Register now" button, you are giving your consent to your data being processed.

Please note: The password that you enter is saved in an encrypted format. Our company's employees cannot read this password. They cannot therefore provide you with any information if you forget your password. 

In such an event, use the "Forgotten password" function, whereby you will receive an e-mail with a new automatically generated password. No employee is entitled to request your password over the phone or in writing. Please therefore never give out your password if you are asked to do so in this way.

At the end of the registration process, we save your data in order to use the protected customer area. As soon as you log into our website using your e-mail address as a user name and your password, this data is made available for the actions you perform on our website (e.g. for orders in our online shop). Any orders placed can be tracked in the order history. You can enter any changes to your invoice or delivery address here.

Registered persons can make changes/corrections to the invoice or delivery addresses in the order history themselves. Our customer service team is also happy to make any changes/corrections for you if you contact them. Obviously, you can also choose to have the registration cancelled or your customer account closed or deleted after contacting us. 


Webshop (Art. 6(1) (b) EU GDPR) 

For ordering in our webshop, in addition to the data requested in the registration step, we also require information on the delivery address (first name, last name, address), if different from the billing address, the payment data required for the selected payment method and the VAT identification number.

We adhere to the basic principles of data minimisation and data avoidance by only asking you to enter the data that we need in order to execute the contract and or fulfil our contractual obligations, or the data that we are obliged to collect by law.

In addition, your IP address is processed out of technical necessity and for legal protection.

Without this data, we will unfortunately have to refuse conclusion of the contract since we cannot implement it, or we will have to terminate an existing contract, where applicable. Obviously, you can also provide us with more data if you wish.


Payment systems (Art. 6(1) (a), (b) EU GDPR)

In our online shop, you can pay in advance or on account. For this, the relevant payment data is collected in each case

in order to fulfil your order and process the payment. In addition, your IP address is processed out of technical necessity and for legal protection.

We adhere to the basic principles of data minimisation and data avoidance by requiring you to enter only the data that we need in order to process the payment and thus to process the contract, or the data which we are obliged to collect by law. Without this data, we will unfortunately have to refuse conclusion of the contract since we cannot implement it.


Advertising purposes for existing customers (Art. 6(1) (f) EU GDPR)

The SEMIKRON Group is keen to maintain its customer relationship with you and to send you information and offers regarding our products and services. To this end, we process your data so that we can provide you with appropriate information and offers via e-mail.

If you prefer not to receive these, you can object to your personal data being used for direct advertising purposes at any time. This also applies to profiling insofar as it is linked to direct advertising. If you object, we will no longer process your data for this purpose.

You can make your objection free of charge, without giving reasons and without using any special forms via the unsubscribe link included in the e-mails we send you, by e-mail to shop@semikron-danfoss.com or by post to

Semikron Danfoss Elektronik GmbH & Co. KG
Sigmundstr. 200
90431 Nuremberg
Germany


Automated inpidual decisions

We do not use any automated process to make a decision.


Cookies (Art. 6(1) (f) EU GDPR/Art. 6(1) (a) EU GDPR with consent)

Cookies are used at several points on our websites. We use them to make our service more user-friendly, effective and secure. Cookies are small text files which are stored on your computer and which are saved in your browser (locally on your hard drive).

By using these cookies, we can analyse how users utilise our websites. This helps us create website content that meets our visitors' needs. Cookies also give us the opportunity of gauging the effectiveness of a particular advertisement and determining where to place it, for example, depending on which topics interest the user.

Most of the cookies we use are session cookies. They are deleted automatically after your visit. Permanent cookies are automatically deleted from your computer at the end of their validity period (usually six months) or when you delete them yourself before the validity period expires.

Most web browsers accept cookies automatically. However, you can generally also change your browser settings if you would rather not send the information.

Please note that you may not be able to use some functions on our website in full if you disable cookies.


You can revoke your consent at any time for the future. To do this, simply open our consent banner and deselect the corresponding cookie(s).

More information about the cookies used on this website and the possibility of deactivating cookies on this website can be found in the section cookie notice.


Social Media

We maintain a presence on social media sites, currently on YouTube, Xing, LinkedIn and Twitter. To the extent that we have control over how your personal data is used, we shall ensure that applicable data protection laws are complied with.


Name and address of the parties responsible for data protection and online presence

Besides us, the following parties are responsible for the company web presence pursuant to the GDPR and other data protection regulations:

  • LinkedIn
    (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland)
  • Twitter
    (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Irland)
  • Xing
    (New Work SE, Dammtorstraße 30, 20354 Hamburg, Deutschland)
  • Google Ireland Ltd.
    (Gordon House, Barrow Street, Dublin 4, Irland)

You use these platforms and their features, however, at your own discretion and risk. This applies in particular to the use of interactive features (e.g. commenting, sharing, reviewing). Please note that your data may be used outside of the European Union.


Purpose and lawful basis

We maintain our fan pages to enable us to communicate with visitors to these pages and to inform them about our products and services through this channel. We also collect data for our own statistical purposes to enable us to optimise and keep our content up to date and improve the user experience. This data (e.g. total number of site views, site activity, data provided by users, user interaction) is processed by respective social networks then transferred to us. We have no control over how the data is generated or presented. Your personal data is also used by social media platform operators for market research and advertising purposes. For this reason, user profiles may be created, e.g. on the basis of your user behaviour and the resultant interests.

As a result, pop-up advertisements that match your interests, for example, may appear both on and outside the platforms. This is done with the help of cookies that are placed on your computer system. Irrespective of this, data may also be stored in your user profiles that is not collected directly on your end device. Data storage and analysis happens across multiple devices. This applies in particular but not solely when you are a registered member and logged into the respective platforms.

We process and use your personal data on the basis of our legitimate interest in effective information of users and communication with users pursuant to Art. 6 Para 1 Sentence 1 lit. f of the EU GDPR.

Where you are asked to consent to data processing (i.e. by clicking a button or activating a similar function (Opt-In), the lawful basis for personal data processing is Art. 6 Para 1 Sentence 1 lit. a, as well as Article 7 of the EU GDPR.


Your rights / Opt-out

If you are a member of a social network and do not want the network to collect data about you through our fan page and link your data to your saved user account data on the respective network, you must

  • log out of the network before visiting our fan page,
  • delete any cookies on your device and
  • close and reopen your browser.

When you log back in, however, the network will identify you as a certain user.
For details on data processing and opt-out on the respective networks, see the links below:

  • LinkedIn

Privacy policy: https://www.linkedin.com/legal/privacy-policy;
Opt-out: https://www.linkedin.com/legal/cookie-policy and
http://www.youronlinechoices.com;

  • Twitter

Privacy policy: https://twitter.com/en/privacy;
Opt-out: http://www.youronlinechoices.com;
Settings: https://twitter.com/settings/account/personalization;

  • Xing

Privacy policy: https://privacy.xing.com/en/privacy-policy;
Opt-out: http://www.youronlinechoices.com.

  • Youtube

Privacy policy: https://policies.google.com/privacy;
Opt-out: https://tools.google.com/dlpage/gaoptout?hl=de and
http://www.youronlinechoices.com;

In sum, you have the following rights with regard to how your personal data is used:

Right to be informed; right to rectification; right to erasure; right to restriction of processing; right to object; right to data portability; right to lodge a complaint with a data protection authority about the unlawful use of personal data.

Given that we do not have full access to your personal data, we ask that you take up any issues with potential infringements on these rights with the social media platform operators, who have access to their users’ personal data and will be able to provide information and take any necessary action.

If this does not resolve the issue, we will of course try to be of assistance. Do not hesitate to contact us at: datenschutz@semikron-danfoss.com.


Copyright and art copyright

By publishing images, text, schematics, videos, music, etc. on our fan pages, you may be transferring all rights of use to the social media network. If you do not hold the copyright to or are the lawful owner of said content, this may result in legal consequences for you.


Links to other providers

Our website also contains (clearly identifiable) links to the websites of other companies. We have no control over the content of other providers' websites to which we may provide links. Hence, we can neither vouch for nor assume liability for such content. The provider or operator of these websites is responsible for the content of the linked pages.

The linked sites were checked for possible infringements of the law and identifiable infringements of rights at the time the links were set up. No illegal content was identified at the time the links were set up. However, continuous monitoring of the content on linked pages is not deemed reasonable without specific grounds to suspect a legal violation. The links will be removed immediately as soon as we become aware of any legal violations.

© 2024 Semikron Danfoss