FAQs - Frequently Asked Questions

Do you have any questions left? On this site you can get answers to our frequently asked Questions:

My Account

Open a New Account Change Personal Details Forgotten Password Change Password

Quote and Order

Create a Quote Inquiries for large quantities Place an Order Order Progress / Status / History Cancel your Order Cross-Reference Search

Payment

Payment Options Proforma Invoice Accepted Currencies

Delivery

Transport Delivery Status / Tracking Different Delivery Address Incorrect Delivery Address Complete and Partial Delivery Return Shipments Export Documents/ CIS Calculation of Delivery Times